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Acceptance of Swedish e-health services

Identifieur interne : 002F32 ( Main/Exploration ); précédent : 002F31; suivant : 002F33

Acceptance of Swedish e-health services

Auteurs : Mary-Louise Jung [Suède] ; Karla Loria [Suède]

Source :

RBID : PMC:3024889

Abstract

Objective:

To investigate older people’s acceptance of e-health services, in order to identify determinants of, and barriers to, their intention to use e-health.

Method:

Based on one of the best-established models of technology acceptance, Technology Acceptance Model (TAM), in-depth exploratory interviews with twelve individuals over 45 years of age and of varying backgrounds are conducted.

Results:

This investigation could find support for the importance of usefulness and perceived ease of use of the e-health service offered as the main determinants of people’s intention to use the service. Additional factors critical to the acceptance of e-health are identified, such as the importance of the compatibility of the services with citizens’ needs and trust in the service provider. Most interviewees expressed positive attitudes towards using e-health and find these services useful, convenient, and easy to use.

Conclusion:

E-health services are perceived as a good complement to traditional health care service delivery, even among older people. These people, however, need to become aware of the e-health alternatives that are offered to them and the benefits they provide.


Url:
DOI: 10.2147/JMDH.S9159
PubMed: 21289860
PubMed Central: 3024889


Affiliations:


Links toward previous steps (curation, corpus...)


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<p>To investigate older people’s acceptance of e-health services, in order to identify determinants of, and barriers to, their intention to use e-health.</p>
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<title>Method:</title>
<p>Based on one of the best-established models of technology acceptance, Technology Acceptance Model (TAM), in-depth exploratory interviews with twelve individuals over 45 years of age and of varying backgrounds are conducted.</p>
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<title>Results:</title>
<p>This investigation could find support for the importance of usefulness and perceived ease of use of the e-health service offered as the main determinants of people’s intention to use the service. Additional factors critical to the acceptance of e-health are identified, such as the importance of the compatibility of the services with citizens’ needs and trust in the service provider. Most interviewees expressed positive attitudes towards using e-health and find these services useful, convenient, and easy to use.</p>
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<title>Conclusion:</title>
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